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Enter your GEI tracking number (format: GEI-XXXX-XX) on our Track page or in the search bar on the homepage. You'll get real-time GPS updates and milestone history instantly.

Delivery times vary by service: Air Freight (1–5 days), Ocean Freight (15–45 days), Road Transport (2–10 days). Express options are available for urgent cargo.

Prohibited items include hazardous materials without proper documentation, illegal substances, live animals without permits, and certain electronics. Contact us for a full list.

Yes. All shipments include standard insurance. We also offer comprehensive and premium coverage options. Contact our sales team for details.

Fill out the contact form above, use our Quick Estimate calculator on the homepage, or call our sales line at +1 (800) 555-0200 for an instant quote.

Address changes may be possible depending on the shipment stage. Contact our support team immediately with your tracking number and we'll do our best to assist.